Business Relationship Skills
Building business relationships with better communication and team work
Program Purpose
This client relationship skills and business partnering workshop focuses on the capabilities that shape the role of trusted partner in your business relationships and in a manner that ensures the other party values the partnership and actively seeks your engagement and involvement in co-developing business solutions. Discover and develop mission critical skills in building and managing relationships for the long term.
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Outcomes
Learn to:
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Establish your own self-confidence to create credibility as a valued business partner.
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Use self-awareness insights and adapt influencing styles to your partners, building trust and rapport to establish a long-term partnership.
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Listen, diagnose, and truly understand needs, wants, and goals and know how to co-develop solutions and influence appropriately.
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Successfully manage any pushback and conflict and turn around potentially difficult situations to lead collaborative dialogue and drive win-win solutions.
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Know when and how to say ‘no’ while also building the relationship.
Conflict Styles
Discover your own conflict style and how to manage conflict better
Build self awareness and awareness of others:
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Effective communication goes beyond just words. It's about understanding and adapting to different communication styles. Use these tools to develop self-awareness and awareness of others' communication and conflict styles and you will be equipped with the necessary skills to communicate and influence effectively, resolve conflicts, and build stronger relationships.
Take this self evaluation online with interactive coaching
